Insights

The servant leader embraces an inclusive environment, with management often standing in the background — making not-for-profit hospitals a natural epicenter for servant leadership... read more

Some health systems may find themselves wondering if the retreat of both Walmart and Walgreens proves that primary care delivery is just too hard for disruptors to find success... read more

When it comes to patient safety, the right connection can make all the difference. Standardized connectors can help reduce medical tubing misconnections during the delivery of fluids, nutrition and m... read more

A servant leader needs to be intellectually curious and strive to learn more from their employees as they lead. Every moment spent with caregivers and colleagues is a learning and a teaching moment... read more

Incorporating AI into the Physician Ongoing Professional Practice Evaluation (OPPE) can improve how healthcare organizations monitor, evaluate and improve physician performance — directly impacting q... read more

A new conversation about founder mode vs. management mode is challenging conventional thinking about leadership styles and organizational structures. In a new blog, Ken Kaufman defines the characteri... read more

To effect change, you must provide respectful, equitable care, promote physical and emotional well-being, and develop partnerships to provide high quality maternal and infant care to build healthier ... read more

As the Medicare Advantage (MA) Annual Enrollment Period (AEP) is fast approaching, let us imagine a future where Artificial Intelligence (AI) plays a much bigger role in the health plan sales process... read more

As the ratio of advanced practice providers to physicians tightens, it’s crucial that healthcare organizations ready their APPs through transition-to-practice programs as expectations for their perfo... read more

We’re pleased to welcome you to our Strategy Spotlight blog, a space where we intend to regularly share our insights—and those of our colleagues—on the evolving challenges and opportunities healthcar... read more

With World Patient Safety Day just around the corner, it feels especially important to highlight some key — and startling — statistics... read more

A shift in meaning of the term “brat” during the summer of 2024 marks a fundamental change in the notion of how to communicate with the public. This shift offers lessons that often contradict some of... read more