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Financial sustainability
Company
Profitable growth
Be prepared. Be very prepared.

With extension of the 2017 tax cuts identified as a key priority for the incoming Trump administration, offsetting expense actions will be needed to avoid increasing the federal deficit. Hospital lea... read more

Company
Profitable growth
The Misadventures of Primary Care

Recent efforts to contemporize primary care have proven that the best intentions, the smartest ideas, and a lot of money are no guarantee of commercial success. Corporate America has found primary ca... read more

Company
Financial sustainability
Thoughts on Servant Leadership

A servant leader needs to be intellectually curious and strive to learn more from their employees as they lead. Every moment spent with caregivers and colleagues is a learning and a teaching moment... read more

Company
Profitable growth
A New Leadership Conversation: Founder Mode vs. Management Mode

A new conversation about founder mode vs. management mode is challenging conventional thinking about leadership styles and organizational structures. In a new blog, Ken Kaufman defines the characteri... read more

Company
Profitable growth
Lessons from Brats

A shift in meaning of the term “brat” during the summer of 2024 marks a fundamental change in the notion of how to communicate with the public. This shift offers lessons that often contradict some of... read more

Data & analytics
Company
Profitable growth
A New and Necessary Level of Operational Effectiveness

Hospitals face enormously complex operational challenges every day. The advanced analytics used by large commercial businesses can offer solutions that improve revenue, lower expenses, and enhance pa... read more

Financial sustainability
Company
Steward Files for Bankruptcy and It Feels All Too Familiar

Steward Health Care’s recent Chapter 11 bankruptcy filing is one of the largest health system bankruptcies in recent memory. Although Steward is a for-profit system, there are important lessons that ... read more

Profitable growth
Company
Walmart’s Primary Care Failure Is Important and a Problem

Walmart’s failure as a healthcare provider points to some big problems in U.S. healthcare, including a difficult business model, an unfriendly reimbursement model, and a basic healthcare expense-to-r... read more

Company
Profitable growth
A Different Way of Thinking About Hospital Closures

The many forces driving some hospitals to financial distress make it impossible to maintain the status quo. Leaders can move beyond a binary close-or-don’t-close decision to reconsider what it means ... read more

Company
Financial sustainability
Quality & clinical operations
Profitable growth
The Importance of No-Regrets Strategies

With hundreds of competing priorities, hospital executive teams must focus on something they that they know they can spend time on and get real results from. An intense focus on improving length of s... read more