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CEO spotlight on how to harness high-performance principles
We have convened leaders from five health systems to share the principles they’ve used to build a first-class culture including benchmarking, systemness, innovation and health equity.
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Principles of high performing organizations
Keys to high performance
How to describe top performers: Caring. Impactful. Innovative.
Bolster quality through benchmarking
Whether the path ahead is smooth or a little bumpy, achieving high performance begins with objectively assessing exactly where you are on your journey to enhanced quality and operational efficiency, not only against your competition and peers but also within your own system.
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Using data to track and improve performance has long been a hallmark of high-quality healthcare.
Achieve consistency with systemness
Provide a consistent, high-quality experience for patients and employees by integrating all aspects of governance, operations and workflows — which, as an added bonus, can also enhance margins and bolster loyalty.
Read the case study
Having a North Star of data helped keep people on task when things were happening outside of our control.
David Priest, MD, MPH
Senior Vice President and Chief Safety and Quality Officer, Novant Health
Focus on the future through innovation
Healthcare plays host to a bevy of frontiers just waiting to be explored including artificial intelligence, data and analytics, and entirely new ways of engaging patients and staff. Add to that the potential for partnering with industry disruptors, and the future feels limitless.
Read the report
Data is the key to unlocking high performance.
David Levine
Chief Medical Officer, Vizient
Create equitable access to care
You must meet your community’s most vulnerable where they are — and not just in the figurative sense. The reality is that those who need you most may not have the means for consistent care, which is why health equity means more than just thinking outside the box.
Read the case study
The rigor of the process is important.
Vice President and Chief Health Equity Officer
Build a dynamic internal culture
At the heart of high performance is a healthy culture that supports continuous improvement and enhances teamwork. How to build one? Start with data.
Watch the video
Leaders must ask themselves how to create a culture to build high reliability.
Allan Frankel, MD
Executive Principal, Vizient
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